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Microsoft Copilot Security: The Hidden Risk of RAG Poisoning

GenAI Security
Blog
Highlights
  • RAG (Retrieval-Augmented Generation) enhances tools like Microsoft Copilot by pulling context from internal company data to generate smarter responses.
  • When that data is tampered with, attackers can manipulate AI outputsthis is known as RAG poisoning.
  • Opsin helps detect and prevent these attacks by monitoring data integrity and user behavior in real time.

RAG Double-Edged Sword

In our last blog post, we uncovered the sneaky threat of model and data poisoning. Today, we’re zeroing in on a particular mischief-maker: the RAG poisoning attack.

Data has always been gold for businesses, but with the rise of LLMs and AI systems, mixing proprietary data with these powerful models has supercharged productivity and efficiency. Enter Retrieval-Augmented Generation (RAG)the secret sauce behind many enterprise tools like Microsoft Copilot. These AI-powered engines leverage RAG to deliver insightful, context-rich responses to user queries, revolutionizing how businesses operate.

How RAG Supercharges AI

In a nutshell, RAG is like giving your LLM a knowledge upgrade. It provides extra and specific context to accurately answer a user’s prompt. It pulls this off using techniques like text embedding, semantic search, and more to retrieve the most relevant snippets of data from a company’s proprietary knowledgealso known as the vector database.

This makes RAG a key player in modern AI architecture. It turns the model from a generic word generator into a context-aware powerhouse that can actually add value to your business.

But as we all know, where there’s power, there’s also riskso let’s dive into the threats lurking within this attack vector.

What Is RAG Poisoning? (And Why Should We Care?)

RAG poisoning is a sneaky attack where malicious content is inserted into a company’s knowledge basethe same source RAG-powered AI applications rely on to generate context-specific answers.

It’s like tampering with the reference materials an AI uses to respond, causing it to spit out harmful or completely incorrect information. An attacker can target a specific user query or even a broader topic, ensuring their poisoned content gets retrieved in response to important or frequently asked questions.

This attack is especially dangerous in insider threat scenariosbut if an outsider manages to breach the company’s defenses, they can exploit it too.

By using high-relevance keywords, attackers can trick systems like Microsoft Copilot into surfacing their malicious content as a trusted response. And as businesses increasingly rely on AI for decision-making, this becomes a major riskimagine an AI suggesting critical actions based on manipulated data. That’s a disaster waiting to happen.

Flow diagram illustrating RAG and RAG Poisoning

A Prank Gone Wrong: A Real-World Example

Let’s bring this to life with a real-world scenario.

Picture John Doe, a disgruntled employee who’s not thrilled about the company’s new return-to-office policy. Wanting to stir things up, he decides to prank everyone by convincing them the company is now 100% remote.

How does he pull it off?

Simple. He creates a file called “WFH Policy Change.docx”, stuffs it with keywords like “remote work” and “WFH policy”, and uploads it to a public SharePoint site.

Now, when anyone asks the company’s AI-powered enterprise search toollike Microsoft Copilotabout the work-from-home policy, the manipulated file gets retrieved. Suddenly, employees think they can work from home forever.

This shows just how easily RAG poisoning can turn a harmless query into a company-wide misunderstanding.

Jokes aside, imagine a scenario where sensitive financial transactions are involved, such as paying Opsin for services, and someone poisons the knowledge base in an attempt to mislead employees into paying a fraudulent account, potentially deceiving or stealing money.

Screenshot of Copilot sharing bank account information in a response

Opsin’s Defensive Approach

Protecting against RAG poisoning isn’t easybecause distinguishing between authentic and manipulated data is incredibly tricky. But Opsin tackles this challenge head-on with a proactive, multi-layered defense strategy:

1. Instant Exposure Detection

Opsin constantly monitors sensitive files that are overly exposed, issuing alerts whenever they become part of any AI interaction.

2. Ongoing Data Validation

We ensure that Copilot’s source data is validated, cleaned, and compliant with enterprise security standards, enabling us to identify and address anomalies before they impact users.

3. Intelligent Interaction Monitoring

Opsin analyzes actions within GenAI tools to flag AI interactions that span multiple departments, particularly when they involve unauthorized access (e.g., a Product Manager accessing sensitive financial data).

Diagram illustrating Opsin triggering an alert when Copilot overshares files

RAG Is PowerfulBut Without Safeguards, It’s a Loaded Weapon

Retrieval-Augmented Generation supercharges AI tools like Copilotbut when the knowledge base can be tampered with, you're handing a loaded weapon to your AI. Microsoft provides the engine, but Opsin adds the armorensuring your data stays clean, your insights stay trustworthy, and your organization stays protected.

Want to see how Opsin makes Copilot truly secure? Let’s chat.

About the Author

Gilron Tsabkevich is a Founding Engineer at Opsin, bringing experience in developing secure, scalable systems at Microsoft, where he specialized in cybersecurity, threat detection, and SIEM. His expertise spans backend development with a focus on enterprise security and AI infrastructure. He holds a BSE in Computer Science from Princeton University.

Microsoft Copilot Security: The Hidden Risk of RAG Poisoning

Highlights
  • RAG (Retrieval-Augmented Generation) enhances tools like Microsoft Copilot by pulling context from internal company data to generate smarter responses.
  • When that data is tampered with, attackers can manipulate AI outputsthis is known as RAG poisoning.
  • Opsin helps detect and prevent these attacks by monitoring data integrity and user behavior in real time.

RAG Double-Edged Sword

In our last blog post, we uncovered the sneaky threat of model and data poisoning. Today, we’re zeroing in on a particular mischief-maker: the RAG poisoning attack.

Data has always been gold for businesses, but with the rise of LLMs and AI systems, mixing proprietary data with these powerful models has supercharged productivity and efficiency. Enter Retrieval-Augmented Generation (RAG)the secret sauce behind many enterprise tools like Microsoft Copilot. These AI-powered engines leverage RAG to deliver insightful, context-rich responses to user queries, revolutionizing how businesses operate.

How RAG Supercharges AI

In a nutshell, RAG is like giving your LLM a knowledge upgrade. It provides extra and specific context to accurately answer a user’s prompt. It pulls this off using techniques like text embedding, semantic search, and more to retrieve the most relevant snippets of data from a company’s proprietary knowledgealso known as the vector database.

This makes RAG a key player in modern AI architecture. It turns the model from a generic word generator into a context-aware powerhouse that can actually add value to your business.

But as we all know, where there’s power, there’s also riskso let’s dive into the threats lurking within this attack vector.

What Is RAG Poisoning? (And Why Should We Care?)

RAG poisoning is a sneaky attack where malicious content is inserted into a company’s knowledge basethe same source RAG-powered AI applications rely on to generate context-specific answers.

It’s like tampering with the reference materials an AI uses to respond, causing it to spit out harmful or completely incorrect information. An attacker can target a specific user query or even a broader topic, ensuring their poisoned content gets retrieved in response to important or frequently asked questions.

This attack is especially dangerous in insider threat scenariosbut if an outsider manages to breach the company’s defenses, they can exploit it too.

By using high-relevance keywords, attackers can trick systems like Microsoft Copilot into surfacing their malicious content as a trusted response. And as businesses increasingly rely on AI for decision-making, this becomes a major riskimagine an AI suggesting critical actions based on manipulated data. That’s a disaster waiting to happen.

Flow diagram illustrating RAG and RAG Poisoning

A Prank Gone Wrong: A Real-World Example

Let’s bring this to life with a real-world scenario.

Picture John Doe, a disgruntled employee who’s not thrilled about the company’s new return-to-office policy. Wanting to stir things up, he decides to prank everyone by convincing them the company is now 100% remote.

How does he pull it off?

Simple. He creates a file called “WFH Policy Change.docx”, stuffs it with keywords like “remote work” and “WFH policy”, and uploads it to a public SharePoint site.

Now, when anyone asks the company’s AI-powered enterprise search toollike Microsoft Copilotabout the work-from-home policy, the manipulated file gets retrieved. Suddenly, employees think they can work from home forever.

This shows just how easily RAG poisoning can turn a harmless query into a company-wide misunderstanding.

Jokes aside, imagine a scenario where sensitive financial transactions are involved, such as paying Opsin for services, and someone poisons the knowledge base in an attempt to mislead employees into paying a fraudulent account, potentially deceiving or stealing money.

Screenshot of Copilot sharing bank account information in a response

Opsin’s Defensive Approach

Protecting against RAG poisoning isn’t easybecause distinguishing between authentic and manipulated data is incredibly tricky. But Opsin tackles this challenge head-on with a proactive, multi-layered defense strategy:

1. Instant Exposure Detection

Opsin constantly monitors sensitive files that are overly exposed, issuing alerts whenever they become part of any AI interaction.

2. Ongoing Data Validation

We ensure that Copilot’s source data is validated, cleaned, and compliant with enterprise security standards, enabling us to identify and address anomalies before they impact users.

3. Intelligent Interaction Monitoring

Opsin analyzes actions within GenAI tools to flag AI interactions that span multiple departments, particularly when they involve unauthorized access (e.g., a Product Manager accessing sensitive financial data).

Diagram illustrating Opsin triggering an alert when Copilot overshares files

RAG Is PowerfulBut Without Safeguards, It’s a Loaded Weapon

Retrieval-Augmented Generation supercharges AI tools like Copilotbut when the knowledge base can be tampered with, you're handing a loaded weapon to your AI. Microsoft provides the engine, but Opsin adds the armorensuring your data stays clean, your insights stay trustworthy, and your organization stays protected.

Want to see how Opsin makes Copilot truly secure? Let’s chat.

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