Problem
A public fintech company aimed to enhance organizational productivity by rolling out enterprise search capabilities, enabling employees to find documents and knowledge quickly instead of manually searching through various source systems.
Solution
The implementation of a secured enterprise search allows employees to access information efficiently, saving valuable time in their job-related tasks.
Security Challenge
Ensuring that only authorized individuals can query their data and the information they are permitted to see, while avoiding oversharing and over-permissioning with colleagues through GenAI.
Security Challenge
Impact
- Achieved a 30% productivity boost across all departments during the initial testing phase.
- Saved hundreds of hours previously spent on manual information searches.
How Opsin Helped
- Secure Integration: Connected data from file-sharing sources, proprietary databases, CRMs, and ITSM systems.
- Access Control: Established proper authorization and access enforcement via policies, ensuring employees could only access their own data or data they were authorized to see, preventing unauthorized access.
- Permission Sync: Maintained synchronization between source permissions and enterprise search, reflecting updates in real-time to what people can and cannot ask about.
- Audibility and suspicious behavior detection: Provided full auditing capabilities to monitor unauthorized data access through the LLM and detect suspicious behavior attempting to exfiltrate unauthorized data.
With Opsin’s solutions, the fintech company significantly improved search efficiency while ensuring robust security and access controls.
